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Re-opening: What does the post-covid industry look like?

Without waiting on the government's specific guidance for restaurants, pubs & bars concerning the re-opening, the industry is acutely aware that reopening is really about winning consumer confidence:

  • Staff
  • Dining room layout
  • Customer journey

3 top industry players have taken the initiative by demonstrating what restaurants and bars should look like post-covid - answering the questions & concerns of the public.

Manchester’s Albert's Schloss

Source: manchestereveningnews.co.uk

The very popular restaurant from Manchester, Albert's Schloss has published a video on what their business could look like post-covid ensuring customers that they’re thinking ahead and taking safety very seriously.

BrewDog’s 10-point plan to safe reopening

Source: brewdog.com

Scottish brewery Brewdog have been extremely committed during the crisis and revealed a 10-step plan to anticipate the reopening of their businesses and keep their customers safe.

You can find all 10 key initiatives on their website.

👏 Brewdog has been supporting the hospitality industry since day 1 and has launched Kickstart Collective to help independent bars, pubs and bottleshops.

The first post-covid designed hotel-restaurant designed In Cornwall

Source: thecaterer.com

How would hotels continue to operate post-covid? This St Moritz hotel and spa in Cornwall unveiled the first post-covid restaurant designed to welcome its guests and respect social distancing.

This socially distanced built restaurant called ‘Anti-social club’ for hotel guests will consist of 16 private dining rooms with a maximum of 160 covers in order to respect future government guidelines and offer a unique experience for hotel guests.

Other hotels with great initiatives for reopening:

OYO hotels have launched the initiative "Sanitised Stays" for several of their establishments in the country, which are a series of procedures including removing unnecessary furniture, disinfecting objects and offering anything to guests in bags etc…

All in all, here’s a checklist of what to consider when reopening your business :

Dining room layout:

  • Measure your space and check how many covers you’ll be able to welcome.

Staff:

  • Monitor your staff’s temperature every morning and make sure they don’t have any symptoms.
  • Provide masks to your staff (either surgical masks or cloth masks) making sure they change them as advised by The World Health Organisation.
  • Provide hand sanitiser in strategic places for your staff

Waiting on customers:

  • Contactless ordering: Opt for a digital menu on a tablet that you can sanitise before and after use, a single-use menu or allow customers to order via an app on their phone like Yello

Those are not official guidelines from the government but well-thought-out advice, serving as ideas for you to get prepared to reopen.

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